Boarding check-in time is from 8am to 5pm Monday – Sunday. Boarding check-out time is 10am on the date of check out. If you require a later checkout time, a daycare fee of $35 will extend the check-out time to 5pm.
We offer free pick-up and drop-off service In the following cities with boarding: Cambridge, Somerville, Downtown Boston and seaport.
Canceling a reservation will require you to pay for the half of time reserved, unless you cancel within one 48 hours for all non-holiday reservations, and more than seven (7) days in advance for holiday reservations. (A holiday is defined by our company as any holiday recognized by the US Postal Service.)
We reserve the right to charge an additional fee for cleanup of feces, urine and property damage by your pet in a transport vehicle, the boarding location or (if you request) your home.