Cancellation Policy

cancellations

Cancellation Policy

  • Walking: walking, cat sitting and other general services require a 24-hour cancellation policy in order for us to better service you.  Any cancellations made without a 24-hour notice will be charged for that day’s services.
  • Boarding: boarding cancellation must be done within 48-hours of the start date. Your account will be charged for half of the booking dates. This is different for what you said in the boarding section.

 

All cancelation must be done via the owners portal or email. No phone cancelation or cancelation via service providers. If you have any cancellations or schedule changes please contact us:

Email: info@elliotshouse.com 

Call: 617-800-9421

Text: 617-800-9421

 

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